Jim Kalbach

Instructor of Professional Practice

Executive Education Programs
The Mini-MBA: Customer-Centric Management teaches managers how to fundamentally re-orient the role of the customer from the end of the sales process to the driver of core values, philosophy, strategy and operations. More information leads to more choices, and experienced managers will learn to align their strategy and goals with the needs and wants of their customers.

In Class program: $4995.00
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