Terri R. Kurtzberg

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Associate Professor
Office Location: 
100 Rock: Room 2155
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Academic Info

Ph.D., Northwestern University; Organization Behavior


Virtual teams, electronic communications, negotiation strategies and tactics, and organizational creativity


Negotiations, Principles of Management, Organization Behavior

Terri R. Kurtzberg (Ph.D., Northwestern University, 2000) is an Associate Professor of Management and Global Business at Rutgers Business School, Newark and New Brunswick. Her areas of expertise include virtual teams, electronic communications, negotiation strategies and tactics, and organizational creativity. Her primary research focuses on technology and how communicating via text (including being distracted by multiple simultaneous conversations or tasks) changes organizational outcomes such as negotiations, feedback, group cooperation, knowledge sharing, and blame.

She is the author of Virtual Teams: Mastering Communication and Collaboration in the Digital Age and is co-author (with Charles Naquin) of The Essentials of Job Negotiations: Proven Strategies for Getting What You Want. A third book (with co-author Jennifer Gibbs) titled Distraction: Staying Connected without Losing Focus, was released in spring of 2017. Other published work appears in journals such as Organizational Behavior and Human Decision Processes, Journal of Applied Psychology, Group Dynamics, and Social Justice Research.

Dr. Kurtzberg’s research has been quoted in numerous media outlets such as New York Times, Fortune Magazine, CNN.com and on the BBC World Service and CBS Radio. She teaches in the areas of negotiations, management skills, and organizational behavior, and is the recipient of multiple teaching and research awards.  


Business Insights

Rutgers Business School News

Business Insight: Creating effective digital habits for yourself and your company

Thursday, August 31, 2017

One of the tricky areas to get right in today’s world is the balance between being connected to work through our wireless devices and protecting some pure time off. More ›

TAGS: Books Digital Faculty research Terri Kurtzberg

Rutgers Business School News

Business Insight: Technology ushers in era of relationship overload

Wednesday, May 24, 2017

"Why is it so hard to shut down the steady stream of requests and information about other people that come our way, even if the risks in terms of cognitive burnout are so great," the authors, ask in a blog originally published by Thrive Global.com. "In short, because we are hard-wired to be social animals, to get energized from hearing gossip, to want to be noticed by other people, and to want to constantly compare ourselves to others to see how we measure up." More ›

TAGS: Business Insights Communications Faculty research Management and Global Business Organizational Behavior Terri Kurtzberg

Rutgers Business School News

Business Insight: The unintended consequences of relying on text messages, emails and "quick electronic bursts"

Tuesday, June 7, 2016

In research that was done over a 15-year period, Professor Terri Kurtzberg and her team explored the unintended and often unnoticed changes that can occur in decision-making, negotiations, ethics and trust when individuals rely on electronic devices to communicate. More ›

TAGS: Communications Ethics Global Business Organizational Behavior Technology Terri Kurtzberg