Terri R. Kurtzberg (Ph.D., Northwestern University, 2000) is an Associate Professor of Management and Global Business at Rutgers Business School, Newark and New Brunswick. Her areas of expertise include virtual teams, electronic communications, negotiation strategies and tactics, and organizational creativity. Her primary research focuses on technology and how communicating via text (including being distracted by multiple simultaneous conversations or tasks) changes organizational outcomes such as negotiations, feedback, group cooperation, knowledge sharing, and blame.
She is the author of Virtual Teams: Mastering Communication and Collaboration in the Digital Age and is co-author (with Charles Naquin) of The Essentials of Job Negotiations: Proven Strategies for Getting What You Want. In 2017, a third book (with co-author Jennifer Gibbs) titled Distracted: Staying Connected Without Losing Focus, will be released. Other published work appears in journals such as Organizational Behavior and Human Decision Processes, Journal of Applied Psychology, Group Dynamics, and Social Justice Research.
Dr. Kurtzberg’s research has been quoted in numerous media outlets such as New York Times, Fortune Magazine, CNN.com and on the BBC World Service and CBS Radio. She teaches in the areas of negotiations, management skills, and organizational behavior, and is the recipient of multiple teaching and research awards.
Ph.D., Northwestern University; Organization Behavior
Name: Krishnan, Aparna
Graduation Date: 2014/May
Thesis Title: Effects of Distractions on Decision-Making Processes and Outcomes
Name: Belkin, Liuba
Graduation Date: 2007/May
Thesis Title: Emotional Contagion in the Electronic Communication Context in Organizations.
Associate Professor of Management and Global Business Terri R. Kurtzberg teaches the Secrets of Successful Virtual Teams module which will focus on helping each EMBA student become more effective at leading and participating in virtual team interactions. Common virtual team problems and realistic solutions will be discussed on topics ranging from early team interactions and building trust to coordination difficulties and leadership challenges. Problems created by electronic communication are also addressed.
Rutgers University Warren I. Susman Award for Excellence in Teaching, 2015-2016