Speaker Series: Intercultural Competence

Ethical Leadership and Intercultural Competence in Global Business

About the Program

Defining ethical leadership can be a challenge in any culture, but it becomes more complicated when operating globally. One way to understand the challenges is to look at ethics as developmental, evolving with a culture and its people. From this perspective behaving ethically looks different at varying levels of human development. Likewise, intercultural competence is also a developmental phenomenon; we deal with diversity differently from evolving levels of development. Higher levels of intercultural competence enable us to deal more effectively with ethical and other behavioral expectations of various business environments. This program examined various challenges faced by individuals working in diverse environments and global business and how they might be addressed from different levels of intercultural competence.

Click here to view program material.


Discussion Topics

  • How do we define ethical leadership when operating globally and working across different world views and values?
  • How do we assess our own intercultural competence?
  • How can a more advanced intercultural competence help us understand and address business and personal challenges?
  • How can we improve our understanding and response to ethical dilemmas?


What is your level of Intercultural Competence?

Participants had the option to complete an Intercultural Development Inventory (IDI) assessment prior to the event.  During the program, guest speaker, Doug Stuart, PhD, Director of Intercultural Training and Development at IOR Global Services, explained the tool and took participants through the meaning behind individual and group results.

What is an IDI assessment?

The Intercultural Development Inventory (IDI) is a statistically reliable, cross-culturally valid measure of intercultural competence adapted from the Developmental Model of Intercultural Sensitivity. As a 50-item, theory-based instrument available on-line or on paper in twelve languages, the IDI generates an in-depth graphic profile of an individual's or groups' predominant level of intercultural competence along with a detailed textual interpretation of that level of intercultural development and associated transitional issues. The IDI can be used for a wide variety of purposes, including individual assessment in coaching, counseling situations; group analysis in teambuilding efforts; organizational-wide needs assessment for training design; program evaluation to assess the effectiveness of various interventions, and research.  Your results will be confidential and used only for the purposes of this program.


Featured Guest Speaker

Doug Stuart, PhD, is IOR Global Services’ Director of Intercultural Training and Development. Doug’s primary professional interest is the rapidly developing field of intercultural assessment.  He is licensed to deliver and interpret a variety of intercultural and other assessment instruments that he applies in executive coaching and leadership development. Doug also frequently consults with corporate clients on the choice of appropriate instruments for selection and development of their global workforce and his overview of a dozen such instruments was published in the 2009 SAGE publication, Contemporary Leadership and Intercultural Competence. He is currently preparing an update of that paper to address the recent development of new and more sophisticated instruments. Doug also delivers group programs on the development of intercultural competence and conducts assessment-based intercultural and developmental coaching. Assessment tools link directly to Doug’s deep interest in adult development and its relationship to the leadership challenge in the ever more complex environment of global business.  In addition to his PhD from the Illinois Institute of Technology, Doug pursued post-graduate studies at the Illinois School of Professional Psychology in Chicago, in transpersonal psychology at Naropa University, and earned his certification in client-centered therapy from the Chicago Counseling and Psychotherapy Center. He also has a master certification (2010) in developmental assessment from the Interdevelopmental Institute. His most recent paper, Taking Stage Development Theory Seriously: Implications for Study Abroad, will be published this summer in Stylus’ Student Learning Abroad.

To learn more about IOR Global Services visit http://www.iorworld.com.