Webinar: Becoming More Customer Centric

Rutgers Business School’s Virtual Lunch & Learn Series presents Bob Azman, chief customer officer and customer experience consultant at Innovative CX Solutions. His background includes a wealth of diverse general operations and business experience from his time as an executive at several large corporations, where he managed global customer service, technical support, software implementation, and training and development functions in the US and internationally. Azman provides a unique perspective on helping companies become easy to do business with. A frequent speaker on developing effective customer experience and service strategies at industry forums and conferences, Azman consistently receives top ratings for his interactive approach and unique ability to combine academic principles with real-world experience. 

Originally aired March 27, 2026

This webinar is part of Rutgers Business School’s Virtual Lunch & Learn Series, which covers the hottest trends and business topics to stay relevant. Free, monthly, live online webinars, including Q&A with faculty and thought leaders during lunch. 

Explore past Virtual Lunch & Learn webinars.

The Virtual Lunch & Learn Series is powered by Rutgers Business School Executive Education. If you have any questions, contact our Executive Education team at 1-848-445-2020. 

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