In this webinar, Forbes Contributor and Certified Speaking Professional Stan Phelps will share the three keys to customer-centricity in an engaging hour, providing you with insights that will provoke a thoughtful dialogue. More than any other factor, being customer-centric and focusing on experience will determine whether you thrive and profit or struggle and fade.
In a new world where commoditization is the norm, differentiation is key. The kind of differentiation customers will notice doesn’t come from what you say, it comes more from what you do. Focusing on customer-centricity means focusing out what to differentiate and how to do it in a way that benefits your customers and your bottom line at the same time. More than any other factor, being customer-centric and focusing on experience will determine whether you thrive and profit or struggle and fade. In this webinar, Forbes Contributor and Certified Speaking Professional Stan Phelps will share the three keys to customer-centricity in an engaging hour, providing you with insights that will provoke a thoughtful dialogue.
Speaker: Stan Phelps
Contact
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Price
This event is free.