Terri R. Kurtzberg (Ph.D., Northwestern University) is aProfessor of Management and Global Business at Rutgers Business School, Newark and New Brunswick. Her areas of expertise include negotiation strategies and tactics, electronic communication and distraction, virtual teams, and organizational creativity. Dr. Kurtzberg’s research has been quoted in numerous media outlets such as The New York Times, Fortune Magazine, CNN.com and on the BBC World Service and CBS Radio. She is the recipient of multiple teaching and research awards, including Rutgers University’s most prestigious teaching honor, the Warren I. Susman Award for Excellence in Teaching.
She is the author of Virtual Teams: Mastering Communication and Collaboration in the Digital Age and is the co-author of each The Essentials of Job Negotiations: Proven Strategies for Getting What You Want (with Charles Naquin) and Distracted: Staying Connected without Losing Focus (with Jennifer Gibbs). A fourth book, on negotiating at home, is underway. Other published work appears in journals such as Organizational Behavior and Human Decision Processes, Journal of Applied Psychology, Group Dynamics, and Social Justice Research.
Professor of Management and Global Business Terri R. Kurtzberg teaches in three areas for EMBA. Executive Negotiations offers a glimpse into the methods of master negotiators, including the following: What must you do before you even walk into the room? What tactics and strategies will work for you, and how do you deflect those of others? How do you handle disputes? Can you effectively influence others? The Virtual Interaction and Leadership modules each aim to uncover blindspots in communicating with and leading others to become more effective in both day-to-day and big-picture interactions, whether across the hall or around the globe.
Ph.D., Northwestern University; Organization Behavior
Kang, S. H. & Kurtzberg, T. R. (2019) Reach for your cell phone at your own risk: The cognitive costs of media choice for breaks. Journal of Behavioral Addictions (Impact Factor 3.6). Selected for inclusion in the Academy of Management Meeting Briefs, 2019.
Kurtzberg, T. R., Kang, S. H., and Naquin, C. E. (2018). The effect of screen size and e-communication richness on negotiation performance. Group Decision and Negotiation, 27(4), 573-592. Abstract included in the “Research Insights” column for the Dispute Resolution Magazine, winter 2019 (the publication of the Dispute Resolution Section of the American Bar Association, with 9000 subscribers in print and electronic distribution to another 7000-9000 law students each year).
Naquin, C. E., Kurtzberg, T. R., and Lewin, L. (2016). High tech versus high touch: Comparing electronic and hard copy gift cards. Cornell Hospitality Quarterly, 1-6. cqx.sagepub.com.
Naquin, C. E. and Kurtzberg, T. R. (2017). Leadership selection and cooperative behavior in social dilemmas: An empirical exploration of assigned versus group-chosen leadership. Negotiation and Conflict Management Research.
- Rutgers University Warren I. Susman Award for Excellence in Teaching, 2015-2016
- The Chesed Faculty Award for Innovative Research at Rutgers Business School, 2013
- Rutgers Business School Dean’s Meritorious Award for Teaching, 2014
- Thomas H. Mott Teaching Award for undergraduate education in Rutgers Business School, New Brunswick campus, 2007
- Rutgers Business School Paul J. Nadler Untenured Faculty Teaching Award, 2004