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Operating Status: Newark Campus | New Brunswick Campus
Assistant Professor and Director of Master of Healthcare Services Management
Xin (David) Ding is an assistant professor of supply chain management and the director for healthcare services management program at Rutgers Business School – Newark and New Brunswick. His research examines the demand-supply relationship in the healthcare context. Specifically, he is interested in cost efficiency, clinical quality, patient experience, and safety practice within hospitals. His research has provided insights on how traditional operations management concepts including focus and quality improvement can be integrated by hospitals to further improve their performance.
Through working with national/state health agencies and hospital systems, David has published his research with leading academic journals including Journal of Operations Management, Decision Sciences, Journal of Service Research, Industrial Marketing Management, among others. Prior to joining Rutgers Business School, he served as a faculty with Penn State University system and University of Houston system. David serves as an academic scholar with Cornell Institute for Healthy Futures, an Associate Editor for Decision Sciences Journal and a member of editorial board for Journal of Operations Management. As a certified project management professionals, he has provided training and consulting services to companies in energy and healthcare industries.
Ph.D., Operations Management, University of Utah, Salt Lake City
M.S., Engineering, South China University of Technology, Guangzhou
Ding, X., Peng, X., Heim, G., Jordan, V. (2020), Service mix, market competition, and cost efficiency: A longitudinal study of US hospitals, Journal of Operations Management, 66(1-2), 176-198.
Peng, X., Ye, Y., Feng, B., Ding, X., Heim, G. (2019). Impacts of hospital complexity on patient-level experiential quality: Mitigating roles of information technology. Decision Sciences.
Gupta, V., Ding, X., Testa, T. (2019), A case study of drivers, barriers, and company size associated with C-TPAT program, Supply Chain Forum: an International Journal. 20(4), 332-347.
Lu, G., Ding, X., Peng, X., and Chuang, H. (2018), Addressing endogeneity in OM research: Recent developments, common problems, and directions for future research, Journal of Operations Management, 64, 53-64.
Ding, X. (2015), The impact of service design and process management on clinical quality: An exploration of synergistic effects, Journal of Operations Management, 36(2), 103-114.
Ding, X. (2014), The effect of experience, ownership and focus on productive efficiency: A longitudinal study of U.S. hospitals, Journal of Operations Management, 32(1), 1-14.
Lu, G., Ding, X., Peng, X., and Chuang, H. “Addressing Endogeneity in OM Research: Recent Developments, Common Problems, and Directions for Future Research”, Forthcoming, Journal of Operations Management
Ding, X. (2015), “The Impact of Service Design and Process Management on Clinical Quality: An Exploration of Synergetic Effects”, 36, 103-114, Journal of Operations Management
Ding, X. (2014), “The Effect of Experience, Ownership and Focus on Productive Efficiency: A Longitudinal Study of U.S. Hospitals”, 32, 1-14, Journal of Operations Management (leading article)