Healthcare Trends Affecting Providers, Practices and Systems
This module will explore the basic structure of US Healthcare establishing the perimise for the operational effectiveness of providers. review the key components of the ACA that has resulted in trends that have cjhanged the way we pay for and deliver healthcare in the US. Investigate how these trends set an operational footprint for providers
- A view into key trends impacting providers
- Explore US Healthcare structures that add complexity to navigating trends
- Discover why the ACA has contributed to the complexities driving policy and expectations
Best Practices for Healthcare Dialogue
This module will highlight best practices in terms of healthcare vocabulary and dialogue with all stakeholders. Patients often process vocabulary in different ways, so this session will help health care professionals optimize their conversations.
- Enhanced communication with patients and caregivers
- Improved questioning skills
- Best practices for understanding the questions and comments patients make
Healthcare Supply Chain
Health systems, hospitals and other patient care sites require a broad array of supplies to perform diagnosis and treatment, from masks and gloves to catheters and implants. The "healthcare supply chain" refers to the stakeholders, systems and processes required for the flow of products from the manufacturer through to use at the patient's bedside. The ultimate goal of the healthcare supply chain is to ensure the right products in the right quantities are in the right places at the right times to support patient care.
- Understanding the Value Chain
- End to End Connectivity
- Patient Experience
- Social Responsibility and Risk Management
- Reflecting on one's place in Supply Chain to Ensure Connectivity
- Supply Chain Leadership
- Preparing for the Future
This session will discuss the increasing challenges to private practice as a result of the rapidly changing healthcare landscape. We will address strategies for increased provider-patient interaction. We will look at techniques to improving the patient experience and how to adapt technology to help, rather than distract providers, from providing care to patients. The session will address significant changes in coding and documentation and how they impact practice revenue.
- Impact of Coding and Documentation on Practice Revenue
- Billing Effectiveness and How to Avoid Leaving Money on the Table
- Utilizing Technology to Improve Efficiency
- Increasing Patient and Staff Satisfaction
Macroeconomic Policy Analysis and Strategy
This highly applied and updated module focuses on the analysis of fiscal and monetary policies, both domestic as well as global. These policies and macroeconomic shocks form the backdrop against which all Strategy is formulated and executed.
- The role of the Fed and of interest rates in macro policy and corporate strategy
- The causes of domestic and global inflation and shifts in confidence
- Supply chain shocks and the post-Covid world
- Trade wars still going on
- How should leaders react? How should firms plan? How does one invest given the current macro backdrop?
Financial Statement Analysis
Students will learn about the three principal financial statements, with a special emphasis on the balance sheet and income statements. The focus will be on the Healthcare sector; specifically how one might increase profitability of firms in this sector.
- Balance sheet, Income statement, Statement of Cash Flows
- The four drivers of profit
- Cash is King
- Final case analysis
Tools for Making Sound Financial Decisions
This session will demonstrate financial tools and models that can be used to evaluate the probability that the future benefits will be large enough to justify the upfront costs when considering a new strategic initiative or investment to improve current operations, whether in equipment, personnel, or other areas of your organization.
- Gain an understanding of the time value of money and its importance in investment analysis.
- Learn how and when to use alternative measures of Return on Investment, e.g., Net Present Value (NPV), Internal Rate of Return (IRR), and Payback Period.
- Practice using Excel spreadsheets to conduct discounted cash flow (DCF) analyses of potential projects and initiatives.
- Use scenario analysis and other techniques to evaluate the risk/reward trade-offs present in all business investments.
This course reviews the basic terminologies of healthcare analytics including descriptive, predictive, and prescriptive applications in the care provider setting. We will discuss data sources, data processing, and data analytics models and tools with a focus on care provider performance in cost efficiency, revenue, process, clinical outcomes, and patient experience. Upon completing the course, students should be able to understand the general application of analytics in the healthcare context.
- Analytics terminologies
- Tools and applications
Brief Overview of Selected Legal Issues in Healthcare
This module will provide attendees with a brief overview of selected legal issues to be considered in the health care field. The goal is to help attendees understand some of the key legal concepts that affect health care practices, licensed professionals, licensed facilities and any person or entity providing goods or services to health care providers. This module shall also provide attendees with resources to further deepen their understanding of such legal issues.
- Understanding of the legal framework in which health care is provided;
- Understanding of selected legal issues affecting health care
- Understanding on spotting potential legal issues in any business relationship in health care and how to determine whether any action must be taken to ensure compliance with all applicable laws
Quality, Value and Accountability: A Patient Perspective
While there is some overlap, patients define quality and value very differently than other key stakeholders in the healthcare system. Patients shouldn't be the only voice, but they need to be the leading voice in defining value and quality including the measures of accountability. The means used to achieve and measure value and quality have to not only be capable of reducing inappropriate variation in care through standardization but also maximizing appropriate variation in care through personalization. It's not enough to align payment models with value using quality measures; the way in which healthcare is delivered and the role of the patient in that process has to also be reoriented to deliver person-centered care.
- The delivery of person-centered care is the key to a value based healthcare model.
- Patients must have a clear and active role in holding themselves and their providers accountable for quality care.
- For some diseases and/or treatment modalities, the means of delivering and measuring value can be fairly standardized while in others it is more appropriate to create variation in care delivery and measurement to account for the importance of patient specific attributes that are likely to dramatically influence the outcomes of care
- The goal of value based healthcare and accountability should be to get the right care to the right patient at the right time
For an overview of our Mini-MBA: Healthcare Management program plus program benefits and outcomes, please click here.