Leveraging Strategic Planning to Drive Population Health
This presentation outlines a strategic framework for advancing population health through intentional organizational prioritization, deployment, and alignment with the required assets to deliver value-based care and optimize emerging reimbursement models. The presentation further makes the distinction between community-based and organization-based population health aims and concludes with key requirements for successful population health deployment.
Key Takeaways:
- Mission, vision, values, and strategic opportunities drive organizational priorities, such as population health.
- Healthcare systems will continue to adopt frameworks to improve care and optimize reimbursement; in order to improve population health, they must also address SDOH.
- Hospital-led population health focuses on optimizing emerging value-based reimbursement models and community-based population health is grounded by the IRS requirement that every hospital conduct a service area health needs assessment and implementation plan.
Hospital Management: The CFO Perspective
This module will explain the fundamentals of hospital management from the CFO perspective. We will explore Medicare DRG payments and how this payment approach impacts all aspects of hospital financial management. Important terms such as Case Mix Index, Average Length of Stay, Payer Mix, and cost shifting will be explained, with examples provided to move the learning from theory to practice.
Key Takeaways:
- Medicare payment policy informs all aspects of hospital management due to Case Mix Index and Average Length of Stay. Charge capture, coding, and compliance cannot be ignored.
- Profits are influenced by all the topics introduced earlier: Medicare payment policy, coding, payer mix, and cost shifting.
- Payer mix and cost shifting will be explored. Both of these concepts have a significant impact on hospital financial management.
Making Sound Financial Decisions
This module equips healthcare professionals with practical financial tools, emphasizing time value of money, capital budgeting techniques, and forecasting to enhance investment decisions. It contrasts rational and behavioral approaches to financial decision-making, illustrating how cognitive biases like anchoring and optimism affect investor behavior. Through real-world examples such as buy vs. lease analyses and private equity’s impact on medical practices, the presentation contextualizes abstract finance concepts in healthcare. We will explore how advanced tools—like AI, satellite imaging, and regression analysis—are being leveraged by institutional investors to enhance decision quality. Forecasting methods, ranging from naïve trend continuation to Monte Carlo simulations and scenario analysis, are critically examined for their strengths and limitations in an unpredictable world.
Key Takeaways:
- Capital Budgeting Fundamentals: Topics like NPV, IRR, and Payback Period are explored using spreadsheets and healthcare-centric examples.
- Private Equity in Healthcare: Discusses the rationale, benefits, and risks of leveraged buyouts (LBOs) in medical practices
- Professional Decision-Making Tools: Introduces resources like expert networks, alternative data sets, and AI for better financial and strategic analysis
- Forecasting Techniques: Covers trend analysis, scenario planning, reversion to the mean, and Monte Carlo simulations, stressing data quality and the role of black swans
- Behavioral Finance Insights: Highlights biases such as anchoring, representativeness, and arbitrary coherence
Healthcare Analytics
This session explores the future of healthcare through data and technology. We’ll examine the challenges of health data, the role of analytics in improving care, and how AI is reshaping healthcare delivery—while addressing the critical importance of AI ethics in ensuring trust and equity.
Key Takeaways:
- Understand challenges with healthcare data
- Understand different types and applications of healthcare analytics
- Explore the value of artificial intelligence in healthcare through real-world examples
Practice Efficiencies
This session will provide information on evaluating patient flow and processes and provide strategies for improving practice efficiencies. We will look at the revenue cycle process in a medical practice and how it can be optimized. We will cover solutions for improving the overall patient experience and how providers can spend more time providing care and less
time dealing with office distractions. This module will give attendees tools that can be applied in the practice setting to improve overall practice performance.
Key Takeaways:
- How to enhance practice revenue
- How to enhance billing effectiveness
- How to improve staff and patient satisfaction
- How to utilize technology to improve performance
- Understand long-lasting impact of Covid Pandemic
Decoding the Patient Voice: Digital Strategies for Real-World Impact
In this class, you’ll step into the world of patients to uncover the real challenges they face in navigating healthcare. You’ll learn how to use social listening to spot unmet needs, understand different audience segments, and see powerful insights come to life through real examples. Together, we’ll explore innovative digital solutions that address common patient challenges and discover smart ways to connect with the right audiences. By the end, you’ll know how to turn insights into action and drive patients toward meaningful support.
Key Takeaways:
- Even the “best” medical care can feel inaccessible or overwhelming if the patient’s broader challenges aren’t considered, which quickly evolves into low patient satisfaction.
- AI powered Social Listening platforms provide deep insights into patient, caregiver, and HCP conversations across social media, forums, and online platforms in real time.
- Utilize audience data to understand segments of consumers worth targeting that can improve connection, conversions, and customer experience.
- Many patients are unaware of the support resources available to them, even when solutions exist and are tailored to their needs
- Ensure patient journey needs are aligned with omnichannel efforts for a personalized and relevant experience.
Healthcare Trends Affecting Providers, Practices, and Systems
This module will explore the basic structure of US Healthcare establishing the premise for the operational effectiveness of providers. review the Aim of the ACA that have resulted in trends that have changed the way we pay for and deliver healthcare in the US. Discuss functional stakeholders and their role. Investigate how these trends set an operational footprint for providers.
Key Takeaways:
- Appreciate the complexities of healthcare due to the legislative and regulatory actions of the government
- Understand the concepts and trends within the rapidly changing healthcare environment that could influence the healthcare is bought, sold, and delivered in the U.S.
- Appreciate the roles of the various stakeholders and how they interact to manage the coverage, reimbursement, and utilization of services
Healthcare Supply Chain
Thorough review of the end-to-end supply chain of from Suppliers to the Integrated Delivery Network. Focus on the supply chain enablement to a patient-centric approach to healthcare. Intermediary stakeholder roles will be established and how the digital transformation drive efficiency accordingly.
Key Takeaways:
- The future of healthcare leadership is that the intersection of People, Digitization and Innovation
- Resilience is critical in the healthcare supply chain.
- Patient-Centric supply chains= Better Outcomes + Lower Costs + Resilience
- Patient-centric supply chains will drive a holistic approach to healthcare.
- Enabling technologies such as IoT, AI and Digital platforms are enabling technologies.
- Evolving the SCOR Model into a Digital Core will drive transparency, insights and flexibility in the supply chain
Improving Patient Interaction
This module will highlight best practices in terms of healthcare vocabulary and dialogue with all stakeholders. Patients often process vocabulary in different ways, so this session will help health care professionals optimize their conversations.
Key Takeaways:
- Enhanced communication with patients and caregivers
- Improved questioning skills.
- Best practices for understanding the questions and comments patients
make
Selected Overview of Legal Concepts for Health Care Management
This module shall provide an overview of selected key legal concepts for health care management. Such concepts will include a brief overview of selected laws with a deeper examination of fraud and abuse prohibitions, licensure requirements, and laws affecting business entities involved in healthcare. In addition, there will be a review of key conractual concepts that are critical to understand in connection with health care management.
Key Takeaways:
- A general framework to help understand the various laws that affect health care.
- A general framework to help understand key contractual concepts that affect providers of health care.
- A basic understanding of key concepts of fraud and abuse prohibitions affecting health care.
- A basic understanding of appropriate business entity choices for health care providers.
- A strategy to continue learning and understanding legal issues that affect health care management.
- Strategies for examining legal issues that affect the provision of health care.
Program Overview
For an overview of our Mini-MBA: Healthcare Management program plus program benefits and outcomes, please click here.