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Healthcare Operations Management Concentration

Why Healthcare Operations Management Concentration?

Learn to understand and manage the broad scope of healthcare operations from analysis to marketing and service delivery. As part of the Rutgers Stackable Business Innovation Program (rSBI), the Healthcare Operations Management Concentration is stackable with the following master's programsMaster in Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MS in Supply Chain Management, MBA.

Concentration Description

Facing constant challenges to reduce costs, improve quality, and enhance the patient experience, the healthcare industry needs professionals who not only understand industry standards but also challenges associated with day-to-day operations. This concentration offers a combination of general healthcare domain knowledge and advanced operations analysis skillsets.

Courses

You can take the course listed below as individual classes or as stackable courses towards the completion of a concentration.

Healthcare Marketing

The market of healthcare services is quite unique: although patients receive the services, the payment comes from insurances and government agencies. So, who to market to and how to market is a complex question that yields unique answers. This course provides an understanding of the frameworks, tools, and strategies for marketing healthcare services. Main topics covered include patient behavior, market segmentation and targeting, pricing, branding, relationship management, marketing research, promotion, and advertising of healthcare services. Students will learn to develop and implement effective and efficient marketing plans for healthcare services.

  • Course Number: 22:630:625
  • Prerequisites: None
  • Credits: 3
  • Delivery Mode: Online
  • Offered ByMS in Healthcare Analytics and Intelligence
  • Programs Potentially Accepting Credit Transfer: Master of Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MBA
  • Sample Relevant Careers: Healthcare Marketing Analyst, Healthcare Marketing Manager, Account Manager, Market Researcher, Healthcare Service Manager

Healthcare Service Management

This course introduces trends, strategies, techniques, and best practices to improve unit, organizational, and integrated delivery system performance by applying key concepts from operations and supply chain management to the healthcare context. The first half of the semester focuses on the value-based purchasing programs including cost/efficiency, patient outcomes, patient safety, patient experience, and clinical processes. The second half of the semester focuses on service components including vertical integration and professional services outsourcing, service process design, quality improvements, healthcare supply chain management, project management, and healthcare analytics. The objective is to effectively manage information, material, and financial exchanges for healthcare provider organizations to improve the quality of services and efficiency.

  • Course Number: 22:799:696
  • Prerequisites: None
  • Credits: 3
  • Delivery Mode: Hybrid
  • Offered ByMS in Healthcare Analytics and Intelligence, MBA
  • Programs Potentially Accepting Credit Transfer: Master of Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MBA
  • Sample Relevant Careers: Healthcare Service Manager, Healthcare General Manager, Physician, Nurse, Healthcare Analyst, Healthcare Database Manager, Healthcare Strategist, Healthcare Supply Chain Professional

Healthcare Law and Ethics

This course covers important legal and regulation issues such as Stark law, anti-kickback, anti-trust, and EMTALA, as well as their implications on the operations and management of healthcare services organizations. It provides updates on the last legislation changes and also discusses physician employment models and work ethics issues in healthcare services organizations.

  • Course Number: 22:799:629
  • Prerequisites: None
  • Credits: 1
  • Delivery Mode: Online
  • Offered ByMS in Healthcare Analytics and Intelligence
  • Programs Potentially Accepting Credit Transfer: MS in Healthcare Analytics and Intelligence, MBA
  • Sample Relevant Careers: Healthcare Service Manager, Healthcare Consultant, Healthcare Advocate, Healthcare Policy Maker

Operations Analysis

The objective of this course is to introduce models and tools to efficiently manage operations and supply chains that produce and distribute products and services. Topics include Forecasting, production and logistics, sales and operations planning, inventory management, project management and manufacturing systems. We illustrate the effectiveness of these models and tools by games, real-life cases and examples mainly drawn from diverse industries such as manufacturing, transportation, pharmaceutical, fashion and healthcare.

  • Course Number: 22:799:586 (listed as 564 by Full-Time MBA and as 580 by Part-Time MBA)
  • Prerequisites: Basic probability and calculus
  • Credits: 3
  • Delivery Mode: In-person/online, hybrid
  • Offered ByMaster of Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MBA
  • Programs Potentially Accepting Credit Transfer: Master of Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MS in Supply Chain Management, MBA
  • Sample Relevant Careers: Procurement Officer, Buyer, Supply Chain Manager, Supply Chain Analyst, Supply Chain Operations Manager

 

The concentration and courses are offered by the Supply Chain Management Department

Sample Relevant Careers: Healthcare Service Manager, Healthcare General Manager, Healthcare Supply Chain Professional, Healthcare Consultant

How to Apply

Learn about the admissions process and requirements to apply.

Rutgers Stackable Business Innovation (rSBI)

The future of education is changing. The Rutgers Stackable Business Innovation (rSBI) program allows you to design your own cutting-edge curriculum to earn a standalone certificate or take courses that be transferred towards completing a Master’s degree. Working professionals can enhance their knowledge and upskill by taking relevant courses. If you are a student considering a Master’s degree, rSBI is a perfect way to test the waters in a particular discipline before committing to a full degree program. Employers can invest in the professional development of their employees and choose the courses that address business needs.

Concentrations & Courses

rSBI Supply Chain Management Concentration courses are taken during the course of the fall and spring semesters. Note that not all courses are offered every semester.

rSBI Concentrations

View more of the available concentrations. Each academic department manages its own concentrations in the rSBI program.