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Healthcare Operations Management Concentration

Why Healthcare Operations Management Concentration?

Learn to understand and manage the broad scope of healthcare operations from analysis to marketing and service delivery. As part of the Rutgers Stackable Business Innovation Program (rSBI), the Healthcare Operations Management Concentration is stackable with the following master's programs: Master in Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MS in Supply Chain Management, MBA.

Concentration Description

Facing constant challenges to reduce costs, improve quality, and enhance the patient experience, the healthcare industry needs professionals who not only understand industry standards but also challenges associated with day-to-day operations. This concentration offers a combination of general healthcare domain knowledge and advanced operations analysis skillsets.

Courses

You can take the course listed below as individual classes or as stackable courses towards the completion of a concentration.

Healthcare Analytics

Healthcare analytics is the branch of analysis that focuses on offering insights into hospital management based on data collected from four areas: claims and cost data, pharmaceutical and research and development (R&D) data, clinical data, and patient behavioral and sentimental data. This course reviews data sources, data processing, and data analytics models and tools with a focus on care provider performance in cost efficiency, revenue, process, clinical outcomes, patient safety, and patient experience. Upon completing the course, students should be able to perform business analytics in the above areas. The new course will greatly improve the relevance of the healthcare analytics curriculum and also allow students to have hands-on and guided practices of analytics with common data in the healthcare industry.

Course Number: 22:799:638
Prerequisites: Data Analysis and Decision Making (22:544:575)
Credits: 3
Course STEM Designation: Yes
Delivery Mode: Hybrid
Offered By: MS in Healthcare Analytics and Intelligence
Programs Potentially Accepting Credit Transfer: MS in Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MBA
Sample Relevant Careers: Healthcare Analyst, Healthcare Strategist, Healthcare Database Manager, Healthcare Service Manager, Healthcare General Manager, Healthcare IT Professional, Healthcare Consultant

Healthcare Service Management

This course introduces trends, strategies, techniques, and best practices to improve unit, organizational, and integrated delivery system performance by applying key concepts from operations and supply chain management to the healthcare context. The first half of the semester focuses on the value-based purchasing programs including cost/efficiency, patient outcomes, patient safety, patient experience, and clinical processes. The second half of the semester focuses on service components including vertical integration and professional services outsourcing, service process design, quality improvements, healthcare supply chain management, project management, and healthcare analytics. The objective is to effectively manage information, material, and financial exchanges for healthcare provider organizations to improve the quality of services and efficiency.

Course Number: 22:799:696
Prerequisites: None
Credits: 3
Delivery Mode: Hybrid
Offered By: MS in Healthcare Analytics and Intelligence, MBA
Programs Potentially Accepting Credit Transfer: Master of Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MBA
Sample Relevant Careers: Healthcare Service Manager, Healthcare General Manager, Physician, Nurse, Healthcare Analyst, Healthcare Database Manager, Healthcare Strategist, Healthcare Supply Chain Professional

Operations Analysis

The objective of this course is to introduce models and tools to efficiently manage operations and supply chains that produce and distribute products and services. Topics include Forecasting, production and logistics, sales and operations planning, inventory management, project management and manufacturing systems. We illustrate the effectiveness of these models and tools by games, real-life cases and examples mainly drawn from diverse industries such as manufacturing, transportation, pharmaceutical, fashion and healthcare.

Course Number: 22:799:586 (listed as 564 by Full-Time MBA and as 580 by Part-Time MBA)
Prerequisites: Basic probability and calculus
Credits: 3
Delivery Mode: In-person/online, hybrid
Offered By: Master of Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MBA
Programs Potentially Accepting Credit Transfer: Master of Supply Chain Analytics, MS in Healthcare Analytics and Intelligence, MS in Supply Chain Management, MBA
Sample Relevant Careers: Procurement Officer, Buyer, Supply Chain Manager, Supply Chain Analyst, Supply Chain Operations Manager

The concentration and courses are offered by the Supply Chain Management Department

Sample Relevant Careers: Healthcare Service Manager, Healthcare General Manager, Healthcare Supply Chain Professional, Healthcare Consultant

How to Apply

Learn about the admissions process and requirements to apply.

Admissions

Rutgers Stackable Business Innovation (rSBI)

The future of education is changing. The Rutgers Stackable Business Innovation (rSBI) program allows you to design your own cutting-edge curriculum to earn a standalone certificate or take courses that be transferred towards completing a Master’s degree. Working professionals can enhance their knowledge and upskill by taking relevant courses. If you are a student considering a Master’s degree, rSBI is a perfect way to test the waters in a particular discipline before committing to a full degree program. Employers can invest in the professional development of their employees and choose the courses that address business needs.

Concentrations & Courses

The Certificate in Supply Chain Management offers the following concentrations:

Supply Chain Analytics