Mini-MBA: Digital Supply Chain Management Curriculum

New Perspectives in Supply Chain

Your Supply Chain is a complex network of nodes, signals, and flows with symbiotic relationships and interdependencies that must be managed flawlessly. This session will start at the "50,000-foot level" by examining how todays rapidly advancing technologies are transforming the entire industry. This session will outline and define the “Profile of a Strategically Relevant Supply Chain”. Learn how the Strategically Relevant Supply Chain has the capability to be flexible, responsive and adaptive which enables supply chain leaders to respond quickly to corporate needs, customer needs and market change.

Key Takeaways:

  • Learn the definition of operations strategy as it relates to supply chain management
  • Analyze the impact of globalization, consumerism and technology on supply chains
  • Understand the evolution of supply chain from a linear model to an integrated ecosystem
  • Gain an appreciation for the importance of effective leadership and talent in supply chain maturity

The Impact of Global Economics

Gain a deeper understanding of the importance of our global economy to align supply chain decisions with finance, strategy, and leadership. You will learn how to make better financial decisions, manage levers, build strategic partnerships, and develop a more effective leadership approach to help guide your organization through globalization, growth, and macroeconomic shocks.

Key Takeaways:

  • Learn the significance of deregulation, corporate taxes, and free trade in maximizing the efficiency of supply chain strategy
  • Acquire practical tools for leveraging macroeconomic knowledge in a global supply chain context
  • Learn how to negotiate and navigate around global trade war minefields and tariffs that impact supply chains

Creating an Omni-Channel Customer Experience

Break your old chain and push past your traditional channel to forge new networks and partnerships across multiple channels to achieve Supply Chain nirvana. Unlock your true supply chain potential and delight your customers with a frictionless and seamless experience. Give your customers what they want, when they want it, where they want it and how they want it – any where, any time, any place.

Key Takeaway:

  • Learn the definition of an omni-channel experience as an integral component of an effective supply chain
  • Gain a foundational understanding of the evolution and current state of omni-channel experiences
  • Understand and utilize the journey mapping process to create experiences that are aligned to customer expectations
  • Understand at a high level how to design fulfillment strategies for omni-channel experiences

The Digital Supply Chain

Creating a “digital supply chain” is a hot topic today. There are many different interpretations about what it means to be digital, and what the costs and benefits are. In this module, we develop an understanding and definition of a Digital Supply Chain, discuss its impact across different supply chain functions, and provide insights on how to develop these capabilities.

Key Takeaways:

  • Understand what it means to manage a digital supply chain
  • Learn specific applications of digitization to support business
  • Consider the different approaches to developing digital capabilities

Supply Chain Analytics - From Cloud to Clarity

Supply Chain leaders need information to understand what is happening, diagnose root causes and take action to drive performance. In this module, we discuss importance of analytics in the supply chain, discuss metrics and key performance indicators, and how to use them effectively. Advanced analytics are also discussed, with some specific use cases and examples.

Key Takeaways:

  • Understand the different levels of data analytics and their uses
  • Learn how to identify different types of metrics, including leading and lagging to increase effective decision making
  • Learn how to use analytics to drive organizational and supply chain performance
  • Gain an understanding of the evolution and use of advanced analytics

Building Resilient Organizations

Supply Chain networks are constantly evolving, expanding and becoming more complicated. Globalization, product proliferation, super competitors, mergers & acquisitions, outsourcing, and sophisticated new technology have all raised the dependence and inter-dependence of organizations across a supply chain on one another. In response to this new age of complexity, more attention is being placed on building resilient organizations. Learn why the ability to bounce back from disruptive events with minimum disruption to operational effectiveness is critical to your organizations success.

Key Takeaways:

  • Understand the key aspects of Business Continuity Management, how to implement them and the benefits to an organization
  • Understand the concept of supply chain resilience, its elements and examples of how they are used by different organizations
  • Understand the concept of supply chain disruption and reasons behind its prevalence in today’s global business environment.

The Green Value Chain

Green initiatives have moved beyond compliance issues into a means of generating value. Learn how implementing green initiatives can raise productivity, enhance customer and supplier relations, support innovation and propel new growth in the emerging value creation model. Participants will also learn why complete transparency with highly connected consumers is a necessity and the “new normal” in the green value chain.

Key Takeaways:

  • Learn the sustainable use of natural resources and how to increase the share of renewable and recycled resources at the input side of the value chain
  • Understand how to maximize material and energy efficiency at each stage of the supply chain process
  • Learn how to reduce negative environmental impacts as outputs at all points of the chain
  • Learn how the development of green value optimizes economic and social outcomes
  • Learn how to enhance the value of supplier relationships-to-customer satisfaction link

Digitizing the Supply Chain Workforce with Robot Process Automation

Robotic Process Automation (RPA) is a new technology poised to drive speed, accuracy, and resource efficiencies in the Supply Chain. Despite this potential, many organizations face challenges in creating successful RPA programs that achieve scale and positive ROI. In this module, we will explore applications of RPA and emerging Intelligent Automation technologies, review real case studies and lessons learned from a large-scale RPA program, and create an action plan to integrate RPA into your Supply Chain.

Key Takeaways:

  • Learn how to discover, assess, and analyze business processes for robotic process automation
  • Understand real applications of RPA in Supply Chain processes, and collaborate with peers to create a business case that can be brought back into their company.
  • Gain an understanding of how an enterprise-scale RPA practice operates, including key considerations for creating an RPA program at their organization.
  • Learn the strengths and limitations of RPA, and gain awareness of other technologies that help businesses create the future of work

Supply Chain Finance

Supply Chains are made up of three primary flow: product, information, and finances. The latter is often poorly understood by supply chain management professionals. In most companies, the structure of the supply chain is determined by financial considerations. Thus, effective SCM leaders must be able to understand the impact that SCM has on the company and vice versa. We propose that the purpose of the supply chain has also expanded from source, make, deliver to include fund.

Key Takeaways:

  • You will understand the financial impacts of decisions and the “levers” available to supply chain a professional, including measuring what the supply chain achieves so changes are meaningful and sustainable
  • You will learn to predict the areas of impact that supply chain management has on the financials of the company
  • Discover tools that can be used to fund the organization and the supply chain.
  • Develop a model of total cost of ownership

Program Overview

For an overview of our Mini-MBA: Digital Supply Chain Management program plus program benefits and outcomes, please click here.